Strong-armed into insurance, then handed the keys to a lemon

If you look up the phrase “jerked around” in the dictionary, you might see a picture of Savannah Wilson next to a Budget logo.
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What to expect from airlines’ new “last” class section

A new class of service coming to an aircraft near you: “basic” economy — also known by its street names, “economy minus” or “last class.”
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Budget’s ‘loss of use’ clause lands it on Mr. Klaus’ naughty list

This is a story about a mysterious fee and how it mysteriously vanished from Merlyn Klaus’ bill.
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Help! My son was ripped off by Budget

Sally VanZandt was trying to help her son, Kyle, by making a reservation for his rental car in Milwaukee. Kyle is 25 years old and was “too busy” to make the reservation himself, she says.

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Want to improve the TSA? Cut its budget

When it comes the Transportation Security Administration (TSA), can less be more?

Can a less militaristic, intimidating presence at the airport mean better security and a better traveler experience? All without less security?
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