Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not? “Two broken Heys bags, one broken promise”
When Robert Pascal picks up his rental car in Shannon, a representative hands him the keys to the wrong vehicle. And that’s just the beginning of his problems. Can this rental be saved?
“Did Hertz upgrade me into a broken SUV?”
I have never been a big believer in warranties, and I’ve never bought an extended warranty. But when a product dies within six months of purchase, you’d better believe I’m calling foul on a junk product.
“Is the third time a charm for this Jawbone warranty?”
Dan Church’s Vitamix blender did not blend.
With his pricey eBay purchase and future nutrient management plans pureed, what next? Ship it back at his expense to a disappointed and hesitant seller for a refund?
Kimberly Sullivan, her husband and their children were on day two of their three-week vacation when disaster struck.
“Your car was broken into in San Francisco? Prove it!”