Two broken Heys bags, one broken promise

Both of Carlos DeLeon’s bags are broken, but Heys won’t fix them even though they’re under warranty. Why not? Read more “Two broken Heys bags, one broken promise”

Did Hertz upgrade me into a broken SUV?

When Robert Pascal picks up his rental car in Shannon, a representative hands him the keys to the wrong vehicle. And that’s just the beginning of his problems. Can this rental be saved?
Read more “Did Hertz upgrade me into a broken SUV?”

Is the third time a charm for this Jawbone warranty?

I have never been a big believer in warranties, and I’ve never bought an extended warranty. But when a product dies within six months of purchase, you’d better believe I’m calling foul on a junk product.
Read more “Is the third time a charm for this Jawbone warranty?”

Vitamix smoothes things over for this DOA blender

Dan Church’s Vitamix blender did not blend.

With his pricey eBay purchase and future nutrient management plans pureed, what next? Ship it back at his expense to a disappointed and hesitant seller for a refund?

Please.
Read more “Vitamix smoothes things over for this DOA blender”

Your car was broken into in San Francisco? Prove it!

Kimberly Sullivan, her husband and their children were on day two of their three-week vacation when disaster struck.
Read more “Your car was broken into in San Francisco? Prove it!”

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