Rules are meant to be broken, right? Well, you might be forgiven for thinking so if you’re a regular reader of my work.
As a consumer advocate, I routinely help people bend rules when circumstances warrant it. Of course, that brings out the usual chorus of rule-lovers, trolls and haters, who accuse me of threatening the foundations of Western civilization by convincing a company to waive its often ridiculous policies.
But rules are important. Just ask Congress, which is on the verge of shutting down half of the U.S. government because of disagreements over the budget and healthcare reform. As I write this, I’m in Washington sitting next to a government executive who is worried sick that her office will be shuttered tomorrow. It probably will be.
The law-and-order folks have a valid point, once you get past their often angry personal attacks. Some rules are not meant to be broken.
I’m not sure how a fully inflated beach ball got in my hotel room.
The ornamental blue vase next to the flat-screen TV? Not entirely certain about that, either.
But shortly after we checked in for the weekend, the two met. My four-year-old son couldn’t wait to get to the beach so he could play with his new toy. He pitched it to me, and when I bounced it back — crash! — the blow-up ball collided with the ceramic décor, splintering the vase into a thousand tiny shards. Chaos ensued.