These travel agents go above and beyond the call of duty

Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates. Read more “These travel agents go above and beyond the call of duty”

JustFly never paid for this traveler’s flights. Now what?

When Seble Mengiste reschedules a trip because of terrorism fears, she loses her reservation. Can we help her find it? Read more “JustFly never paid for this traveler’s flights. Now what?”

Why you should use a travel agent

Next time you travel somewhere, consider talking to a professional first. Read more “Why you should use a travel agent”

I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?

Paula Wineland books tickets to “The Greatest Show on Earth” and then realizes that she has made the booking for the wrong date. Can we help her change the date? Read more “I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?”

He noticed the fine print one moment too late

Luis Gonzalez of Miami is out $570. He wants us to help him get his money back. It all comes down to taking the time to read what is on your computer screen before you click the button that says “buy.” Read more “He noticed the fine print one moment too late”