Never say this to your travel agent

Travelers who book all their own travel can skip this post. But anyone who uses a travel agent, especially the first time they use one, should read on. Leaving these five forbidden words out of requests to any travel agent will save both traveler and agent a lot of time. (For travel agents reading this, these are some of the words all travel agents dread hearing.) Read more “Never say this to your travel agent”

Airberlin changed my flight and added a 19-hour layover

Stella Clark is traveling through Europe when she receives an alert of a schedule change to her upcoming Airberlin flight — one that turns a four-hour jaunt into a 29-hour overnight journey. Why won’t the airline allow her to cancel this unpleasant itinerary? Read more “Airberlin changed my flight and added a 19-hour layover”