How to fix your own consumer problem

You can fix your own consumer problem. If you’re having trouble with a product or service, there is a way out — and you don’t have to hire an expensive lawyer or call the cops.

Yes, you can do it yourself. Read more “How to fix your own consumer problem”

Ask United Airlines nicely and it just might…

Clinton Crampton needs to change his flight a second time because of his father’s unexpected illness — almost a year after his original purchase. He wants to ask United Airlines for an exception to its rule and requests our help. Read more “Ask United Airlines nicely and it just might…”