Should the babies in business class get priority bassinets?

Even though Kim Centrone made arrangements for Lufthansa to provide a bassinet for her baby on a recent flight from Washington to Frankfurt, the airline came up empty-handed. Now she wants a refund for the $1,000 extra she says she spent for the seat and the guarantee of the bassinet.
Read more “Should the babies in business class get priority bassinets?”

Get smart. Sign up for the newsletter.