Is this a sure fire way to lower your credit score?

Sharon Lewis doesn’t think of herself as a deadbeat. She makes responsible financial decisions, which includes paying her credit card bills on time every month. So why is her credit score heading south? Read more “Is this a sure fire way to lower your credit score?”

A $300 coupon for a $1,000 airfare — is that “the best that Expedia can do”?

Joshua Beal wants a refund for his nonrefundable airfare from Expedia. Read more “A $300 coupon for a $1,000 airfare — is that “the best that Expedia can do”?”

What to do about “blank check” syndrome (there oughta be a law!)

It’s time to confront one of the most glaring double standards in business: you pay the maximum, they pay the minimum.
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This all-inclusive vacation really headed south, thanks to Expedia — or did it?

Tammy Wellendorf’s vacation is falling apart and Expedia won’t help her pick up the pieces.
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Can a company fire you for being a bad customer?

This is not a story about David Dalka’s web hosting provider. Technically, it’s about the terms of Dalka’s service, how his hosting company interpreted and how it executed them.
Read more “Can a company fire you for being a bad customer?”