It was a random thought at the end of a recent column about unfriendly TSA agents. “I wonder if the rude agent is a reflection of an even ruder traveler,” mused David Kazarian, a pharmacist from Tampa.
It started a debate with a real purpose. Read more “Rudeness runs rampant for travelers. Is it your fault?”
It’s the complainers that make travelers such as Randall Kessler complain — specifically, the folks who shuffle around the airport waiting area, griping about something over which neither they nor their airline has any control.
Read more “Boarding area no-nos: Bad behavior before takeoff”
Have you ever wanted a do-over? You know, the opportunity to re-live a situation?
Read more “How bad can passengers be? This bad”