Lost $600 at an ATM in Las Vegas — can you help me get it back?

Lisa Selle has $600 sucked out of her debit card in Las Vegas. Why won’t American Express cover her loss? Read more “Lost $600 at an ATM in Las Vegas — can you help me get it back?”

Looks like those gas station fees were a little scammy, after all

At first, the court-ordered legal notice looked like junk mail. I was half right.

The notice was about junk — junk fees, that is.
Read more “Looks like those gas station fees were a little scammy, after all”

How do I dispute a credit card charge on a travel purchase?

Your credit card may protect you against fraudulent travel purchases. Here’s how.

Las Vegas ATM stole $990 — can you help recover it?

Pabkov/Shutterstock
Pabkov/Shutterstock
Question: I wanted to ask you about an ATM dispute that occurred last August. I tried to obtain funds from a single ATM in Las Vegas multiple times and my card was continuously declined. I received no cash. The following day, I checked my online banking and it showed that these transactions were pending on my checking account.

I then contacted Bank of America customer service and the representative assured me that if I did not receive any funds then my account would reflect this the following Tuesday.
Read more “Las Vegas ATM stole $990 — can you help recover it?”

Let’s hear it for this gas price bait and switch!

Cheaper isn’t always better.

On a recent trip to Bend, Ore., I discovered that cheaper can actually mean more expensive.

The scam was perpetrated by a service station selling unleaded gas that’s 10 cents lower than the other stations along the road. With gas prices pushing $4 a gallon, a 10-cent saving is nothing to sneeze at.
Read more “Let’s hear it for this gas price bait and switch!”