When Jennifer Tudor rented an apartment in a Brooklyn brownstone through Airbnb, she may not have understood what to expect. Unfortunately, this led to an unpleasant rental experience for her — and for the owner. She claims to have discovered the worst Airbnb ever. Could that be true? “No, this is not the worst Airbnb story we’ve ever seen”
Mimi Armstrong has a bad experience with an Airbnb rental in Vancouver, British Columbia. As a result, she spends two nights at a Hampton Inn. Will Airbnb reimburse her for her hotel costs? “Can’t get into my Airbnb apartment — can you help me with a refund?”
Sharon Shaughnessy’s apartment rental in Paris is a wreck. Her host offers her $30, but it’s not enough. Does she deserve a full refund?
Dogs sniffing for bed bugs. If you’ve never heard of it, don’t worry — neither had I, until Roxana Sierra asked us for help with a $660 bill. I’ll let her pick up this story.
I rented an apartment in Clintonville, Ohio, from August 2012 to July 28, 2013. After I moved out, the management sent me a Move Out Statement with a charge of $660 for a “bed bug treatment.”
I was very surprised [to learn about this] treatment, since as far as I know I do not have bed bugs. I checked exhaustively in my bed/furniture and didn’t find a single bed bug (dead or alive), nor any other kind of traces like blood on the sheets or the mattress.
I talked to the manager of the apartment and she said they bring “trained dogs” to sniff for the bed bugs and they reacted “positively.” I asked for a picture of a bed bug or any other physical evidence, but they did not have any.
I have been trying to negotiate with them to prove I do not have bed bugs. I proposed to get a professional for a visual inspection of my current apartment, but they refused; they say it does not make any sense to do it since the dogs already reacted positively.
Frank Leibsly says his recent apartment rental in London was a disaster of Olympic proportions, and he has the pictures to prove it.
“Was his vacation rental too good to be true?”