Chaya Friedman is receiving emails about another American Express customer. Can I make them stop? “American Express keeps sending her information about someone else’s account”
When Connie Cullen books a vacation with her American Express card, the resort charges her. Then it charges her again, and again. And again. Why won’t it fix the error? “Charged four times for one vacation. Why won’t American Express fix this?”
Ralph Westfall wants his 50 euros back from American Express. Should I help him?
Your favorite column Should I Take The Case is back after a short hiatus. Our advocacy team is tired of having to make all these difficult decisions ourselves, so we’re reaching out to you today for help. “Should American Express refund this 50-euro travelers check?”