You should not try to sell your airline vouchers. This is why

Warning: If a coronavirus flight cancellation left you with some airline vouchers, don’t try to sell them. If you do, you could easily end up with zilch. Here’s why. Read more “You should not try to sell your airline vouchers. This is why”

Is this American Airlines goodwill gesture just an insult?

When spring storms delayed Ernest Messersmith’s flight from Hawaii to Boston, American Airlines offered vouchers and hotel rooms for his inconvenience. Vouchers that, on reflection, it probably didn’t have to offer. Read more “Is this American Airlines goodwill gesture just an insult?”