Involuntary downgrade on American Airlines. Can she get her miles back?

Patricia Wollensak books business-class tickets on American Airlines from Chicago to Rome, redeeming 135,000 AAdvantage miles for the tickets. But right before her flight, American downgrades her to economy class. Is an $800 voucher enough compensation? Read more “Involuntary downgrade on American Airlines. Can she get her miles back?”

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