Hey AirAsia, you offered me a refund for my rescheduled flights — where is it?

Lisa Pittman buys tickets for herself and her husband to fly from Bali to Singapore. But when AirAsia reschedules the flight, it promises her a refund. Five months later, Pittman is still waiting. Read more “Hey AirAsia, you offered me a refund for my rescheduled flights — where is it?”

I emailed. I called. I Facebooked. I Tweeted. And my AirAsia refund is still missing!

With all the available ways to connect with a company today, you would think that at least one of them would work. But that wasn’t the case for Richard Elkins. AirAsia kept his money for more than nine months after promising him a refund. Read more “I emailed. I called. I Facebooked. I Tweeted. And my AirAsia refund is still missing!”