After banned flights, Turkish Airlines ignores customer

The Federal Aviation Administration briefly banned flights to Turkey in July after a failed military coup. That’s a fact. Read more “After banned flights, Turkish Airlines ignores customer”

A “dream vacation” snared on cancel-for-any-reason fine print

No one ever wants to cancel a dream vacation, but sometimes you have no choice. Such was the case with Nancy Morgan. Read more “A “dream vacation” snared on cancel-for-any-reason fine print”

Can I double-dip on a lost baggage claim? Serious question.

Deborah Ibonwa flew an international itinerary on two different airlines. One of the airlines lost her bag, but Ibonwa wants to know if she can seek full compensation for the lost bag from both airlines. Read more “Can I double-dip on a lost baggage claim? Serious question.”

British Airways forced us to pay twice to return from our honeymoon

Erin Coffey and her husband were on Cloud Nine during their wedding. But when they departed for the airport the following day, they found figurative storm clouds hanging over their honeymoon. They were scheduled to fly to Italy on British Airways, but they weren’t allowed to board their flight. Read more “British Airways forced us to pay twice to return from our honeymoon”

Air Berlin lost my bag for six days — and refuses to reimburse me

On a business trip to Italy, Amy Mangold boarded her flight with only her purse — believing she would be reunited with her checked luggage in Florence. Unfortunately, Air Berlin kept her and her luggage separated for six days, then refused to fully compensate her. Read more “Air Berlin lost my bag for six days — and refuses to reimburse me”