They blamed “the tower” but we’re out $450 — can you help us?

Georgeanne Kojundic and her husband should have returned home early. But according to American Airlines, “the tower” at Chicago O’Hare Airport forced them to spend an extra night away from home. Read more “They blamed “the tower” but we’re out $450 — can you help us?”

Fine print in FAA bill sets advocates against lobbyists, but passengers could lose

Air travelers are about to get their best shot in four years at fixing everything that’s wrong with flying — or they would if they’d been invited to the party.
Read more “Fine print in FAA bill sets advocates against lobbyists, but passengers could lose”

Insurance claim denied because of … air traffic?

Arthur Ruffino’s travel insurance claim is a real heartbreaker, for several reasons.

First, he did everything he could to make sure he was covered by his CSA policy, but was still denied.

Second, his well-reasoned appeal went nowhere. And finally, even though I agreed that his case should be granted another review, the insurance company dug in its heels.
Read more “Insurance claim denied because of … air traffic?”

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