The most complained-about financial institutions aren’t banks or credit card companies. They’re credit reporting agencies — and by a wide margin.
Read more “The real reason everyone complains about credit reporting agencies”
The travel agency promoted it as “Mystery in Morocco.” It was an all-inclusive vacation promising intrigue and romance, and the words were dripping with allure.
Read more “The mystery of the disappearing travel agency”
From a distance, the paper notice from Bright House Networks looked like one of those “room service please” notices you hang on your hotel room entrance. It was carelessly affixed to our front door knob one afternoon, with the hole slightly ripped, as if someone had hastily placed it there and then bolted.
Read more “Uh-oh, I owe Bright House Networks $430 – what should I do?”
After Lori Collins cancels her AT&T account, she expects the bills to stop. They don’t, and now the company is sending her account to collections. What can she do?
Read more “Help, AT&T is harassing me – what should I do?”
Think booking through an online agency is the same thing as buying through a human travel agent? Think again. I explain the differences.