How much did you say that windshield costs, Advantage?

How much should Matthew Beale pay for a “damaged” windshield on his Advantage rental?
Read more “How much did you say that windshield costs, Advantage?”

Is Advantage trying to scam me for damage to my rental car?

Photodiem/Shutterstock
Photodiem/Shutterstock
You know the ding-and-dent car rental scam? Sure you do.

Rent a car, and the agents tell you “not to worry” about the little scratches and bumps on the high-mileage vehicle. But when you return it, they give it a careful once-over and pressure you to sign an incident report, acknowledging you’ll pay whatever repair bill they send you — usually something suspiciously close to your car insurance deductible.

Well, Chelsey Johnson thinks she’s a ding-and-dent victim. Let’s hand the mike over to her to hear her story.

A few months ago, Johnson rented a car from Advantage in Minneapolis.
Read more “Is Advantage trying to scam me for damage to my rental car?”

No “big deal”? Advantage raises rate, skips paperwork on car

Matthew Stephens is a humanitarian aid worker in Tbilisi, Georgia, but after renting a car from Advantage last Christmas, he found himself in need of assistance.

The car was a disaster from start to finish. Advantage charged him more than the price he’d been quoted and gave him a vehicle that was potentially unsafe, he says. Stephens thinks he’s entitled to a full refund for the car, which is an unusual request.
Read more “No “big deal”? Advantage raises rate, skips paperwork on car”