Did Hotels.com bamboozle this traveler?

Tina Landess Petrich thinks Hotels.com “bamboozled” her. She contacted our advocacy team after she booked a two-night stay in Venice at a special nonrefundable rate. But “seconds” after she pressed confirm, she noticed hefty additional fees included in the total.

Has she been the victim of a scam? Read more “Did Hotels.com bamboozle this traveler?”