Groupon Customer Service Contacts

Groupon sells activities, travel, goods and services in more than 45 countries.

Groupon Responsiveness rating

rating
1/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

https://www.groupon.com/faq/email_us

What you need to know about Groupon

We receive occasional complaints about Groupon. The company refused to assist this customer in locating her undelivered laptop. Despite this customer’s illness, no refund was provided. Also, the company kept this customer’s money.

How to resolve a problem with Groupon

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Groupon mailing address

600 W Chicago Ave
STE: 400
Chicago, IL 60654
https://www.groupon.com/

Groupon social media channels


Groupon executive customer service contacts

Primary Contact
Anita Samojednik
Senior Vice President Global Operations
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Secondary Contact
Melissa Thomas
Chief Financial Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Manjunath Gangadharan
Chief Accounting Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

Chief Executive
Aaron Cooper
Chief Executive Officer
600 W Chicago Ave
STE: 400
Chicago, IL 60654
[email protected]

How to get professional help with your Groupon problem

If you need help with Groupon, you can contact our advocacy team or just click the "Get Help" button.

Get Help

Related Posts