Hi! This is the Web edition of Elliott’s E-Mail, the weekly newsletter of Elliott.
• I’m experimenting with different formats for my weekly travel newsletter. Please let me know what you think.
• Next week I’m starting my semi-annual fundraiser. If you have a travel product you’d like me to feature, please let me know.
• This week’s question: What’s the dumbest thing you’ve seen a tourist do recently? Send me a note.
But first, a word from our sponsor. My friends at Skoobadesign.com have supported the pro-consumer work that appears on this site since almost the beginning. They make some of the best luggage in the industry. If you need a bag, please show your love by buying one of their fine products.
Deal — or no deal? That’s the question asked in this week’s MSNBC column, 6 secrets for spotting a real bargain. Everyone claims to be offering a deal, but how can you tell? In this week’s Travel Troubleshooter, I help someone who is having problems with a resort pool — just in time for her honeymoon.
Ticket trouble. Can an airline charge you for a ticket it canceled? If you said “not in America” you’re right. Plus, see what United Airlines did when a customer complained too much. And find out how one European airline is becoming truly green.
And a few surprises. Next week I’ll have a surprise announcement about a brand-new Web site I’m developing. Until then, here’s something to hold you over: CNN is reporting — or perhaps mis-reporting — a new menu addition that has passengers complaining. Can you say NSFW?
Please visit our other underwriters, including Carrentals.co.uk, Cheapflights.com and FirstClassFlyer.com. If you want to feel the love of close to 40,000 newsletter subscribers, you can become a corporate underwriter, too. Here’s how.