We’re neck-deep in the busiest travel period of the year, and I’ll be around to make sure you survive it. I’m here for you 24/7 to help fix your consumer problems. Here’s my personal email address.
Last week’s story about the man who had to stand on a flight between Anchorage and Philadelphia went a little viral. Thanks for the riveting discussion! Here’s another one, just in case you can’t get enough.
I also want to encourage you to visit TripInsurance.com for your travel insurance needs, this week’s featured underwriter. Why? Because they offer great policies, easy shopping and 24/7 claims service. My friends at TripInsurance.com have been great to work with, and I hope you’ll check them out the next time you need insurance.
No hot water in my Paris rental apartment
When the hot water doesn’t work in your hotel room, you call the front desk and with any luck, it gets fixed. But what if you’re in a rental apartment?
Korean Air cancels tickets because of fare error
Here’s a case that’s been keeping me up at night.
TSA Watch: Pistole tries to soothe holiday travelers as agency silences gun talk
TSA Administrator John Pistole was busy making the rounds during Thanksgiving week, trying to assure holiday air travelers that their screening experience would be better than last year.
Spirit Airlines won’t compensate me for flight cancellation
Steve Leadroot was all set to fly from Chicago to Atlantic City for a wedding last September when an airport ticket agent gave him some bad news: The airline had discontinued its service to Atlantic City. As in, it doesn’t fly there anymore.
Why won’t airlines cover stolen computers?
Here’s a question I get all the time: Why won’t an airline cover a lost or damaged computer in my checked luggage?
(Photo: coch esaurus/Flickr)