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What you need to know this week
Try our new forums! They’re new and we have the finest team of advocates and experts waiting to answer your questions. Stop by now and ask them anything.
Eeeew! I can’t believe you wrote about that! But I did. You shouldn’t be having these “gross” encounters on a plane, so what happens when you do? I, um, dissect the issue in my latest USA Today column.
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This week’s burning questions
How do you use technology to get out of trouble? Have you ever used your smart phone, or an app on your smartphone, to get yourself out of trouble when you were on the road? I’m interested in apps that fix traveler problems, from being overbilled to having their reservations lost. Here’s my email address.
Ever played musical chairs? Sure you have. You’ve had a “confirmed” seat assignment on a plane, train or bus, which mysteriously was unconfirmed and then moved elsewhere, haven’t you? How do you avoid such situations, and is it ever possible to fix a “reassigned” seat? I’d love to hear about it. Here’s how to reach me.
The latest news from Elliott
That’s one fine mess you’ve gotten yourself into with your OneWorld flight
When I read about flights like Prabir Mehta’s, I can’t help but exclaim: airline alliances! Curse you, airline alliances!
Why your next airline ticket purchase should be like buying a car
When Loren Witkin says that he shopped around for a new car, you can take him at his word.
How to navigate the child-unfriendly skies
What is it with airlines and kids these days?
What to do when things go “awry” with your Hotwire booking
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected.
Four months of emails are MIA — what should we do?
Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame.
Is Global Vacation Network trying to scam us?
The postcard in our mail looked authentic — a “parcel” notification from an overnight delivery service.
Talk to me
The stories you see in this newsletter are just a starting point. I hope you’ll take a minute to leave a comment, whether you agree or disagree with something I’ve written. Let’s continue the conversation on Twitter, Facebook, LinkedIn or Google. I’m listening. And of course, I’m also here if you need me. Here’s my email address.