The merger between Continental Airlines and United Airlines, which became official at the beginning of this month, is the airline combination passengers would like to unravel the most, a new poll shows.
A survey of more than 400 readers taken this weekend found 36 percent wanted to undo the Continental-United combination. It was trailed closely by Delta Air Lines and Northwest Airlines (30 percent), American Airlines and TWA (19 percent) and America West and US Airways (15 percent).
Readers had plenty to say about the mergers, too.
I’d like to undo the pending United-Continental merger. Continental has the best service of any major US carrier, which means it can only go down after the merger. It makes me sad to know that this will happen. Taps should be played.
That’s from reader George Amherst. His sentiments were shared by many, including Cyndi Smith, who called Continental a “holdout” among legacy carriers for offering meals on domestic flights and good customer service.
United, on the other hand, is horrible. Every one of my worst flying experiences have been on United and I have avoided them like the plague for years. Unfortunately, now my favorite airline is already descending to the depths of my least favorite airline. I fear that by the time the merger is final, there will be nothing of the old Continental spirit left.
Passengers also had strong feelings about another recent merger: the one between Delta and Northwest. Chris Sprague misses Northwest.
I want Northwest back. The Delta deal is awful. I can’t navigate the website and the phone system is equally terrible. I’ve had nothing but troubles with them since the merger. Even the simple task of downloading and printing a boarding pass is a chore.
Adds reader Les Novitsky,
Bring back my beloved red-tail! I was a huge fan of Northwest, it really worked. Flights were on time. The Northwest website and in-flight service was so much better and WorldPerks worked so well.
Delta also bleeds you to death with fees, flights are late and their agents in Atlanta are rude. I can find nothing to recommend them and do everything in my power to book away from them.
Jerry Castellano wants to turn back the clock on the American-TWA combination.
Not only did thousands of us lose our jobs and/or seniority, but air travel in and out of St. Louis is about 15 percent of what it had been at TWA’s peak with devastating effects on the economy!
Others were overwhelmed by all the choices.
“Damn,” wrote longtime reader Tab Stone. “I wanted to vote for all of them.”
Tab, there’s a job for you over at the Department of Justice. Or at least there should be.