New on Elliott: Asking for more, adventures in snow country, winning the car rental claim game – Sponsored by Floridavacationauction.com

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New posts

5 times you should have asked a company for more
Sometimes, customers let a company get away with murder — figuratively speaking.

Colorado With Kids: Adventures in Snow Country
It’s easy to get lost in Vail. It’s just as easy to find yourself in Keystone.

The Travel Troubleshooter: An unmarried driver fee? How enterprising
When Stacey Koprince rents a car with her partner in Hilton Head, SC, there’s an additional driver fee of $5 a day – a fee Enterprise had promised not to charge. What now?

How to win the the car rental claim game
Tim Carpenter thought he had done everything he could to avoid a frivolous damage claim on his rental minvan.

Related story:   It's time to unmerge a few airlines

Ridiculous or not? Airlines are charging their best customers extra to be nicer
An offer from American Airlines, which landed in Greg Nieberding’s “in” box last week, looked almost too good to be true.

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Related story:   What's new on Elliott: Happy endings, stolen phones and denied boarding rules - sponsored by Floridavacationauction.com

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Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or check out his adventures on his family adventure travel site. Contact him at chris@elliott.org. Read more of Christopher's articles here.

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