What happens if your travel agent cancels your cruise by mistake and then quits his job? Unfortunately, Margaret Prendergast knows very well — you can quickly lose thousands of your hard-earned dollars.
Prendergast has been patiently waiting since March for Norwegian Cruise Line to process a refund for a cruise it canceled. But because her agent erroneously canceled her cruise several days before the cruise line, it’s a refund NCL will never send.
Now she’s asking the Elliott Advocacy team if we can somehow retrieve her lost $5,587. Can we do it?