Cruise fiascos

Why you’ll get a voucher instead of a refund for your canceled cruise

A boatload of disgruntled cruise passengers has contacted the Elliott Advocacy team during the pandemic. Their question? How to get…

April 6, 2021

What happened to the earrings I bought on my cruise last year?!

The beautiful earrings that Robin White bought onboard her Caribbean cruise last year are missing. She's been trying to find…

March 10, 2021

This is everything you need to know about taking a cruise

With the coronavirus keeping the cruise industry in a state of suspended animation, now is the perfect time to review…

January 26, 2021

Can the cruise line cancel my trip and keep my money?!

The coronavirus pandemic has devastated the travel industry -- that's for sure. But in these unusual times, can a cruise…

December 28, 2020

What if your agent cancels your cruise by mistake — and then quits?

What happens if your travel agent cancels your cruise by mistake and then quits his job? Unfortunately, Margaret Prendergast knows…

December 11, 2020

What happens when your travel agent never paid for your cruise

Peggy Wimberly got a big surprise when she showed up in Barcelona for her Mediterranean cruise aboard MSC Cruises' Meraviglia.…

November 21, 2020

The cruise left without them! This is what happened next

What if your flight to catch your cruise lands on time, but the ship still leaves without you? That's the…

November 14, 2020

Why did the cruise leave without me? I only needed a blood transfusion!

If you suffer a sudden medical emergency during a cruise and get offloaded in a foreign country, can the ship…

October 3, 2020

You should not cruise with just a passport card. This is why

It's never a great idea to cruise with just a passport card. If you've ever thought about doing it, you'll…

September 19, 2020

You should not buy jewelry during your cruise! This is why

Should you buy jewelry on a cruise? Well, if you're Charles Onufer, the answer is no. But he came home…

September 12, 2020