Yelp offers user-generated reviews and information on local businesses and service providers through its website at Yelp.com, and via its mobile apps.
To reach an operator, call (415) 908-3801, wait for two rotations of the automated message; on the third time it will offer 7 to reach an operator.
What you need to know about Yelp
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Yelp
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Yelp mailing address
140 New Montgomery Street
suite 900
San Francisco, CA 94105
https://www.yelp.com/
Yelp social media channels
Yelp executive customer service contacts
Primary Contact
Vince Sollitto
Senior Vice President, Communications and Public Affairs
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
Secondary Contact
Jed Nachman
Chief Operating Officer and Director
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
Chief Executive
Jeremy Stoppelman
Co-founder and Chief Executive Officer
140 New Montgomery Street
suite 900
San Francisco, CA 94105
[email protected]
How to get professional help with your Yelp problem
If you need help with Yelp, you can contact our advocacy team or just click the "Get Help" button.
Get Help