Williams-Sonoma

Williams-Sonoma, Inc., is a retail company that sells kitchenwares and home furnishings. It is one of the largest e-commerce retailers in the U.S., and one of the biggest multi-channel specialty retailers in the world. It operates more than 600 retail stores internationally under a portfolio of brands including Pottery Barn, Pottery Barn Kids, PBteen, Williams-Sonoma, Williams-Sonoma Home, West Elm, Mark and Graham, and Rejuvenation.

How to reach a person at Williams-Sonoma

Toll Free: 702-360-7000

Customer service resources

Contact Us page

What you need to know about Williams-Sonoma

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Williams-Sonoma

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Williams-Sonoma mailing address

Williams-Sonoma
3250 Van Ness Ave.
San Francisco , CA 94109
https://www.williams-sonoma.com/

Williams-Sonoma social media channels

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Williams-Sonoma executive customer service contacts

Primary Contact
Craig Barnes
Senior Vice President – Customer Care
3250 Van Ness Ave.
San Francisco, CA 94109
[email protected]

Secondary Contact
Dean A. Miller
Executive Vice President and Chief Operating Officer
3250 Van Ness Ave.
San Francisco, CA 94109
[email protected]

Chief Executive
Laura J. Alber
CEO
3250 Van Ness Ave.
San Francisco, CA 94109
[email protected]

How to get professional help with your Williams-Sonoma problem

If you need help with Williams-Sonoma, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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