WestJet Airlines Customer Service Contacts

WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 90 destinations in Canada, the United States, Europe, Mexico, Central America and the Caribbean. WestJet is a public company with more than 10,000 employees, is non-unionized and is not part of any airline alliance. The airline’s headquarters are located adjacent to the Calgary International Airport.

How to reach a person at WestJet Airlines

Customer Service: (888) 937-8538

Fax 1-844-223-8478

WestJet Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about WestJet Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with WestJet Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

WestJet Airlines mailing address

22 Aerial Place NE
Calgary, Alberta T2E 3J1
https://www.westjet.com/en-us/index

WestJet Airlines social media channels

X


WestJet Airlines executive customer service contacts

Primary Contact
Angela R. Avery
Executive Vice President, External Affairs u0026 Chief Legal Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
[email protected]
(281) 293-1440

(403) 991-7697

(855) 368-4200

Secondary Contact
Diederik Pen
Executive Vice President u0026 Chief Operating Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
[email protected]
(855) 368-4200

22 Aerial Place NE
Calgary, Alberta T2E 3J1
855 368 4200 (HQ)

Chief Executive
Alexis von Hoensbroech
Chief Executive Officer
22 Aerial Place NE
Calgary, Alberta T2E 3J1
[email protected]
(855) 368-4200

What others have to say about WestJet Airlines

How to get professional help with your WestJet Airlines problem

If you need help with WestJet Airlines, you can contact our advocacy team or just click the "Get Help" button.

Get Help