Vodafone Customer Service Contacts

Vodafone Group plc is a British multinational telecommunications company, with headquarters in London. It predominantly operates services in the regions of Asia, Africa, Europe, and Oceania.

How to reach a person at Vodafone

Customer Service:  +44 7836 191 191 from abroad (free from a Vodafone mobile)

International: +44 (0) 1635 33251

Vodafone Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Complaints form

What you need to know about Vodafone

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Vodafone

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Vodafone’s mailing address

Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN

Vodafone’s social media channels


Vodafone’s executive customer service contacts

Primary Contact
Colin Coleman
Head of Consumer Operations
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]

Secondary Contact
Nick Jeffery
CEO UK
Vodafone House
The Connection
Berkshire, Newbury Berkshire 85260
[email protected]

Serpil Timuray
Chief Commercial Operations and Strategy Officer
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]

Chief Executive
Vittorio Colao
Chief Executive
Vodafone House
The Connection
Berkshire, Newbury Berkshire RG14 2FN
[email protected]

How to get professional help with your Vodafone problem

If you need help with Vodafone, you can contact our advocacy team or just click the "Get Help" button.

Get Help