Travelex Insurance Services Customer Service Contacts

Travelex Insurance provides travel insurance plans through travel agencies and tour operators, in airports, and online. Packages include trip cancellation, trip interruption, and bankruptcy and terrorism coverage.

Travelex is owned by Cover-More Group, one of Australia’s largest travel insurance, medical assistance and employee assistance providers. Cover-More Group is in turn owned by Zurich Insurance Group.

How to reach a person at Travelex Insurance Services

Toll Free: (800) 228-9792

Travelex Insurance Services Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Travelex Insurance Services

Travelex Insurance Services has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Travelex Insurance Services

Like most communication service providers, Travelex Insurance Services normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Travelex Insurance Services’s mailing address

9140 West Dodge Rd
Suite 300
Omaha, NE 68114
https://www.travelexinsurance.com/

Travelex Insurance Services’s social media channels

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Travelex Insurance Services’s executive customer service contacts

Primary Contact
Michael Wang
Director of Sales
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]

Secondary Contact
Christine Buggy
Vice President of Marketing
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]

Shannon Lofdahl
Executive Vice President
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]

Chief Executive
Mike Ambrose
President
9140 West Dodge Rd
Suite 300
Omaha, NE 68114
[email protected]

How to get professional help with your Travelex Insurance Services problem

If you need help with Travelex Insurance Services, you can contact our advocacy team or just click the "Get Help" button.

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