Travel Leaders Customer Service Contacts

Travel Leaders Network is the largest travel agency franchisor in North America with over 1,000 system-wide full-service and client-dedicated franchised locations that produce annual sales of approximately $5 billion.  With annual sales of approximately $20 billion through over 6,500 locations, Travel Leaders Franchise Group ranks as one of the industry’s largest traditional travel agency companies. Travel Leaders Network is a Travel Leaders Group LLC company.

Travel Leaders Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Customer service resources

Leisure inquires: (800) 335-8747

Business inquiries: (800) 819-4000

What you need to know about Travel Leaders

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Travel Leaders

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Travel Leaders mailing address

3033 Campus Drive
Suite W320
Plymouth, MN 55441
https://www.travelleaders.com/

Travel Leaders social media channels

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Travel Leaders executive customer service contacts

Primary Contact
Sharon Concepcion
Vice President Leisure Operation
3033 Campus Drive
Suite W320
Plymouth, MN 55441
[email protected]

Secondary Contact
Michael Heflin
Senior Vice President Hotel Division
3033 Campus Drive
Suite W320
Plymouth, MN 55441
[email protected]

J.D. O’Hara
Chief Executive Officer of Internova
3033 Campus Drive
Suite W320
Plymouth, MN 55441
[email protected]

Chief Executive
John Lovell
President, Travel Leaders Group
[email protected]
800-448-3090

How to get professional help with your Travel Leaders problem

If you need help with Travel Leaders, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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