Trader Joe’s Customer Service Contacts

Trader Joe’s, named after its founder Joe Coulombe, is a privately held grocery store chain in the United States.

How to reach a person at Trader Joe’s

Trader Joe's Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Trader Joe’s

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Trader Joe’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Trader Joe’s mailing address

Trader Joe’s
800 South Shamrock Avenue
Monrovia, CA 91016

Trader Joe’s executive customer service contacts

Primary Contact
Nicole High
Director, Customer Relations Communication
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]

Secondary Contact
Mitch Heeger
Executive Vice President Marketing and Merchandising
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]


Jon Basalone
President, Stores
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]

Chief Executive
Dan Bane
CEO
800 South Shamrock Avenue
Monrovia, CA 91016
[email protected]
(626) 599-3700

Frequently asked questions about Company Name

1. Trader Joe’s is a popular grocery store chain in the United States.

2. The official email format of Trader Joe’s usually follows the pattern of [email protected].

3. Trader Joe’s is owned by Aldi Nord, a German company.

4. Trader Joe’s typically responds to inquiries within a day.

5. Trader Joe’s products are not available for online purchase or nationwide shipping. It can only be found in physical stores.

6. The current CEO of Trader Joe’s is Dan Bane.

7. No, Trader Joe’s is not owned by Walmart. It is owned by Aldi Nord.

8. Aldi Süd stores are operated by the sister company of Trader Joe’s, Aldi.

9. The inspiration behind the name “Trader Joe’s” was to represent a welcoming and amiable local trader.

How to get professional help with your Trader Joe's problem

If you need help with Trader Joe's, you can contact our advocacy team or just click the "Get Help" button.

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