Poshmark Customer Service Contacts

Poshmark is an online marketplace for buying and selling secondhand clothing, shoes, and accessories.

How to reach a person at Poshmark

Poshmark Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Poshmark

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Poshmark

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Poshmark mailing address

203 Redwood Shores Parkway
8th Floor
Redwood City, CA 94065

Poshmark social media channels

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Poshmark executive customer service contacts

Primary Contact
Kate Franco
VP, Customer Engagement
203 Redwood Shores Parkway
8th Floor
Redwood City, CA 94065
kate@poshmark.com

LinkedIn

Secondary Contact
John McDonald
Chief Operating Officer
203 Redwood Shores Parkway
8th Floor
Redwood City, CA 94065
john@poshmark.com

LinkedIn

Chief Executive
Manish Chandra
203 Redwood Shores Parkway
8th Floor
Redwood City, CA 94065
manish@poshmark.com

LinkedIn

Frequently asked questions about Poshmark

How can I contact Poshmark customer service?

To contact Poshmark email support@poshmark.com.

Does Poshmark have an online chat service?

Yes, Poshmark can be contacted via an online chat service.

How do I create a Poshmark account?

To create an account, download the Poshmark app or visit the website.

How to get professional help with your Poshmark problem

If you need help with Poshmark, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.