Philippine Airlines (PAL) is the flag carrier of the Philippines. Headquartered at the PNB Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name.
How to reach a person at Philippine Airlines
Philippine Airlines Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
For mileage/rewards issues, email [email protected]
What you need to know about Philippine Airlines
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Philippine Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Philippine Airlines mailing address
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
https://www.philippineairlines.com/en
Philippine Airlines social media channels
Philippine Airlines executive customer service contacts
Primary Contact
Dianne Crisostomo
Customer Service Manager
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]
Secondary Contact
Beda Badiola
Senior Vice President, Operations
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]
Jaime J Bautista
President u0026 Chief Operating Officer
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]
Chief Executive
Lucio C. Tan
Chief Executive Officer
PNB Financial Center Building
Macapagal Avenue
Pasay City, Philippines
[email protected]
How to get professional help with your Philippine Airlines problem
If you need help with Philippine Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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