Nintendo is a Japanese company that creates video games, consoles, and gaming accessories. Responsible for franchises like Mario, Zelda, and Pokémon.
How to reach a person at Nintendo
Customer service: (800) 255-3700
Nintendo Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Nintendo
We have not received any recent complaints about Nintendo.
How to resolve a problem with Nintendo
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Nintendo mailing address
4600 150th Ave NE
Redmond, WA 98052
Nintendo executive customer service contacts
Primary Contact
Reiko Ninomiya
Vice President – Nintendo of America
4600 150th Ave NE
Redmond, WA 98052
reiko.ninomiya@nintendo.com
Secondary Contact
Devon Pritchard
Executive Vice President of Revenue, Marketing and Consumer Experience at Nintendo of America Inc.
4600 150th Ave NE
Redmond, WA 98052
devon.pritchard@nintendo.com
Chief Executive
Doug Bowser
President & Chief Operating Officer at Nintendo of America
4600 150th Ave NE
Redmond, WA 98052
doug.bowser@nintendo.com
How to Contact Nintendo Customer Support
Reach Nintendo customer support by calling (800) 255-3700.
What Are Nintendo's Customer Support Hours?
Nintendo support hours are from 6 a.m. to 7 p.m. Pacific time, Monday through Sunday.
Can I Text Nintendo Support?
Yes, you can text Nintendo customer support at (800) 255-3700 for assistance.
What Is the Email Format for Nintendo?
The standard Nintendo email format is John.Doe@nintendo.com.
What Is the Email Address for Nintendo USA?
To reach Nintendo USA, you can email useragreement@noa.nintendo.com.
How Can I Communicate With Nintendo?
Communicate with Nintendo through various channels:
- Call: 1-800-255-3700
- Text: (800) 255-3700
- Email: useragreement@noa.nintendo.com
- Social media: Through X
What Is the Nintendo Online Service?
The Nintendo Online Service is a paid subscription that allows players to play online.mSubscribers also get access to classic games, cloud saves, and exclusive offers.
How to get professional help with your Nintendo problem
If you need help with Nintendo, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.