IndiGo Airlines Customer Service Contacts

IndiGo Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about IndiGo Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with IndiGo Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

IndiGo is  is a low-cost airline headquartered at Gurgaon, Haryana, India. It primarily operates in India’s domestic air travel market.  It was started in August 2006 with one plane and today it has to a fleet of 192 aircraft  and operate’s flights to 59 destinations – 48 domestic and 11 international.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

IndiGo Airline’s mailing address

Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
https://www.goindigo.in/

Customer service resources

Contact us page

Feedback form


IndiGo Airline’s executive customer service contacts

Primary Contact
Suman Chopra
Senior Vice President: Inflight Services
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]

Secondary Contact
Sanjeev Ramdas
Executive Vice President Customer Service and Operations Control
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 85260
[email protected]

Mr Wolfgang Prock-Schauer
Chief Operating Office
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 85260
[email protected]

Chief Executive
Rahul Bhatia
Director u0026 Interim Chief Executive Officer
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]

How to get professional help with your IndiGo Airlines problem

If you need help with IndiGo Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help