Humana Customer Service Contacts

Humana Inc. is a for-profit health insurance company based in Louisville, Ky.

Humana Inc. Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Humana Inc.

Humana has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Humana Inc.

Like most communication service providers, Humana normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Humana Inc. mailing address

Humana
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
https://www.humana.com/
Telephone:+57 (1) 587-7700

Humana Inc. social media channels

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Humana Inc. executive customer service contacts

Primary Contact
Bonnie Helwig
Executive Assistant to Chief Consumer Officer u0026 Chief Risk u0026 IT Officer at Humana at Humana
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
[email protected]

Secondary Contact
Tim Huval
Chief Administrative Officer
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
[email protected]

William Fleming
Segment President
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
[email protected]

Chief Executive
Bruce Broussard
President and CEO
500 W Main St PO Box 1438 Suite 300
Louisville, KY 40202-2943
[email protected]

How to get professional help with your Humana Inc. problem

If you need help with Humana Inc., you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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