El Al Israel Airlines Ltd is the flag carrier of Israel.
What you need to know about El Al Airlines
We receive occasional complaints about El Al. Here’s a reader who was downgraded but could not get a refund.
How to resolve a problem with El Al Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
El Al Airlines mailing address
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
https://www.elal.com/en/USA
El Al Airlines social media channels
El Al Airlines executive customer service contacts
Primary Contact
Oren Cohen Butansky
Vice President, Customer u0026 Service
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
[email protected]
+972 39716720
Secondary Contact
Shlomi Zafrany
VP Commerce and International Affairs
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
[email protected]
+972 39716720
Chief Executive
Dina Ben Tal Ganancia
Chief Executive Officer
Ben Gurion Airport
PO Box 41
Lod, Israel 70100
[email protected]
+972 39716720
How to get professional help with your El Al Airlines problem
If you need help with El Al Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help