EagleRider Motorcycle Rental and Tours Customer Service Contacts

Call +1-310-321-3180.

Call (888) 900-9901 or send a message via its online contact form.

1. Log in to EagleShare and go to your dashboard.
2. Click on my trips (if you’re a renter) or my bookings (if you’re a host).
3. Find the trip you want to cancel.
4. Click on cancel the booking.
5. Choose the reason for cancellation that best fits your situation.
6. Review the cancellation fee and refund amount, then click cancel my booking.

The refund you get depends on when you cancel and how you choose to receive it:

• Cancel up to 24 hours before your pick-up time: You can cancel for free, depending on your chosen refund method.
• Cancel within 24 hours of pick-up: There’s a cancellation fee. Call (888) 900-9901 or message via its online contact form for more details about the cancellation fee.
• Cancel after pick-up: There’s a grace period of 2 hours for daily rate booking and 15 minutes for hourly rate booking.
• The cancellation time is based on the vehicle’s time zone. Refunds are automatically issued after 72 hours, but your bank may take 3 to 10 business days to return the funds to your account.