The Discover Card is a credit card issued primarily in the United States.
How to reach a person at Discover
Discover Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
You can reach the executive team at (302)328-3300. The team’s business hours are Monday to Friday, 9 a.m. to 6 p.m. Eastern time.
What you need to know about Discover
We receive relatively few complaints about Discover. The most common problems are with disputes. Check out our guide to credit card disputes for strategies on handling a chargeback.
How to resolve a problem with Discover
Use the executive customer service contacts after you’ve exhausted the normal resolution channels. These executives are known to be quite responsive.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Discover mailing address
502 E. Market Street
Greenwood, DE 19950
https://www.discover.com/
Discover social media channels
Discover executive customer service contacts
Primary Contact
Julie Loeger
Executive Vice President
502 E. Market Street
Greenwood, DE 19950
[email protected]
Secondary Contact
Carlos Minetti
Executive Vice President of Consumer Banking
502 E. Market Street
Greenwood, DE 19950
[email protected]
Dan Capozzi
Executive Vice President, President – Credit and Card Operations
502 E. Market Street
Greenwood, DE 19950
[email protected]
Chief Executive
Roger C. Hochschild
CEO
502 E. Market Street
Greenwood, DE 19950
[email protected]
How to get professional help with your Discover problem
If you need help with Discover, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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