CSA Travel Protection Customer Service Contacts Support Via Phone Email Exec Contacts

CSA Travel Protection provides travel insurance and vacation rental insurance to U.S. residents. In 2017, CSA rebranded as Generali Global Assistance under parent company Generali Group. Their contacts can be found at: https://www.elliott.org/company-contacts/generali-global-assistance/

Responsiveness rating

3/5

CSA Travel Protection often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about CSA Travel Protection

CSA Travel Protection has a long list has a long record of customer service complaints going back more than a decade.

How to resolve a problem with CSA Travel Protection

Like most communication service providers, CSA Travel Protection normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.

The contact details we hold for Generali’s can be found here.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.