Copa Airlines Customer Service Contacts

Compañía Panameña de Aviación, S.A., (commonly referred to simply as “Copa Airlines”) is the flag carrier of Panama. It is headquartered in Panama City, Panama, with its main hub at Tocumen International Airport. It operates  flights to North, Central and South America, and the Caribbean. Copa is a subsidiary of Copa Holdings, S.A. as well as a member of the Star Alliance. The airline is also the main operator and owner of Colombian airline AeroRepública, currently known as Copa Airlines Colombia.

Copa Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

In order to assist you, please address your inquiry, requests or complaints through our Online Contact Us forms

What you need to know about Copa Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Copa Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Copa Airlines mailing address

Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
https://www.copaair.com/en/

Copa Airlines social media channels

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Copa Airlines executive customer service contacts

Primary Contact
Diana Mizrachi
Senior Director of Customer Experience
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
[email protected]

Secondary Contact
Daniel Gunn
Senior Vice-President of Operations
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
[email protected]

Chief Executive
Pedro Heilbron
Chief Executive Officer
Avenida Principal y Avenida de la Rotonda, Costa del Este
Complejo Business Park, Torre Norte
Parque Lefevre, Panama City, Panama
[email protected]
+507 304-2677

How to get professional help with your Copa Airlines problem

If you need help with Copa Airlines, you can contact our advocacy team or just click the "Get Help" button.

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