Abt Electronics

Abt Electronics is a family-owned retail store that sells electronics, appliances, and furniture.

How to reach a person at Abt Electronics

Customer service:  (800) 860-3577

Abt Electronics Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

What you need to know about Abt

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Ant

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Abt Electronics mailing address

1200 N Milwaukee
Glenview, IL 60025

Abt Electronics social media channels

X


Abt Electronics executive customer service contacts

Primary Contact
Randy Goldman
General Manager
1200 N Milwaukee Ave
Glenview, IL 60025
rgoldman@abt.com

LinkedIn

Secondary Contact
Michael Abt
Co-President
1200 N Milwaukee Ave
Glenview, IL 60025
mabt@abt.com

Chief Executive
Jon Abt
1200 N Milwaukee Ave
Glenview, IL 60025
jabt@abt.com

Frequently asked questions about Abt Electronics

How can I contact Abt Electronics customer service?

What number should I call for technical support?

Does Abt Electronics have an online contact form?

Yes, you can find the online contact form here.

How do I place an order with Abt Electronics?

You can place an order online through the Abt Electronics website, by phone at (847) 967-8830, or in person at the store in Glenview, Illinois.

How can I track my order?

You can track your order online by logging into your Abt account and visiting the “Order Status” section, or by contacting customer service at (847) 967-8830 with your order number for assistance.

Does Abt Electronics ship internationally?

Abt Electronics primarily ships within the United States. For international shipping inquiries, contact customer service at (847) 967-8830 to discuss available options.

What is Abt Electronics' return policy?

Abt Electronics has a 30-day return policy for most items. Products must be returned in new, unused condition with all original packaging and accessories. Some items may have restocking fees or other restrictions.

How do I return or exchange an item?

Initiate the process online through your Abt account, visit the store in person, or contact customer service at (847) 967-8830 for assistance. Customer service will provide you with return instructions and any necessary shipping labels.

How do I unsubscribe from Abt Electronics emails?

Click the “unsubscribe” link at the bottom of any promotional email or manage your email preferences through your Abt account settings.

What payment methods are accepted?

Abt Electronics accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and financing options through the Abt Card and other financing partners.

What are the shipping options and delivery times?

Shipping options include standard, expedited, and express delivery. Delivery times vary based on the chosen shipping method and destination. Specific details can be found during the checkout process on the Abt website.

Does Abt Electronics offer free shipping?

Yes, Abt Electronics offers free shipping on thousands of items within the contiguous United States. Some restrictions may apply, so check the product details for eligibility.

Are there any return shipping fees?

Yes, return shipping fees may apply unless the item is defective or Abt made an error with your order. Contact customer service at (847) 967-8830 for specific details about your return.

How can I check the availability of a product?

Check product availability on the Abt website. If an item is out of stock, there may be an option to receive notifications when it becomes available again.

Where can I find product specifications and manuals?

Product specifications and manuals are available on the product pages of the Abt website. If you need additional information, customer service can assist. Call (847) 967-8830.

Does Abt Electronics offer price matching?

Yes, Abt Electronics offers a price match guarantee. If you find a lower price from an authorized retailer, Abt will match the price. Some conditions apply, so refer to the Abt website for details.

What should I do if I receive a defective or incorrect product?

Contact Abt customer service at (847) 967-8830.

How to get professional help with your Abt Electronics problem

If you need help with Abt Electronics, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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