Elgy Gillespie was on her way to the airport when she lost her passport. No problem, she thought. Having recently read an article that suggested she could fly with just a library card, she was confident that she could talk her way onboard her international flight. But when a Norwegian Air Shuttle agent unequivocally denied her boarding without a passport, she was stunned by his lack of understanding.
Now she wants the Elliott Advocacy team to intervene. Can we?
Read more “Can you really fly internationally with just a library card?”
Elisa Boyd says she’s just endured the most embarrassing hotel experience of her life. The story begins with two friends on a relaxing desert getaway. But it ends with a mortifying accusation by W Hotel employees and a giant post-stay credit card charge.
Now Boyd wants to know if the Elliott Advocacy team can clear her name and get her money returned. Can we do it? Read more “Is this the most embarrassing hotel experience ever?”
There’s a grasshopper invasion in Las Vegas. And people like Julie Peterson want to know if her travel insurance covers grasshopper invasions. Read more “Is the Las Vegas grasshopper invasion covered by my insurance?”
What happens if you skip parts of your flight itinerary? Charlie Williams will tell you — nothing good.
On the way to their Hawaiian getaway, Williams and his wife missed their connecting flight to the islands. Hawaiian Airlines moved the couple to the next available flight. But the duo decided to skip that flight and book a more convenient one — without informing the airline. That mistake ended up creating a travel fiasco that cost the Williams over $1,200. However, the couple wouldn’t find out anything was wrong until they tried to fly home.
Read more “You should never skip parts of your flight. This is why”
Flying to a foreign country with an expired travel visa can have dire consequences. Just ask Sarita Charan. She flew halfway around the world to India before anyone noticed that she only had an expired e-visa in her passport. But moments after Charan stepped off the long flight, immigration agents noticed — and they ordered her to return home immediately.
Now Charan is asking the Elliott Advocacy team to hold Air Canada responsible for the entire debacle. She figures the airline owes her about $10,000 for allowing her to fly with the expired travel visa. Is she right? Read more “This is what happens when you fly with an expired travel visa”