When Jim Reid checks into a Westin hotel, he inevitably catches a whiff of a “woody cedar and vanilla” scent called White Tea. It’s a pleasant smell to most guests, but not to him. “Why hotels are happy to accommodate guest requests — up to a point”
The hotel industry is celebrating a big win after the recent introduction of the Stop Online Booking Scams Act of 2016 in the Senate.
The recent passage of the Consumer Review Fairness Act of 2016 in the House of Representatives raises a new question about the reliability of online reviews for travelers.
“A pending bill would prohibit retribution for negative TripAdvisor and Yelp reviews”
After booking her first JetBlue flight recently, Kathie Baker was stunned by the confirmation email. “That saucy, borderline NSFW email? It’s from your airline.”
High prices. Long airport lines. Terrorism.