She was forced to cancel the cruise. So why did she get a last minute invite?

Katherine Yasgar says she was forced to cancel her cruise after the cruise line refused to confirm a much-needed request. But what happened on the day the cruise set sail was even more infuriating.
Read more “She was forced to cancel the cruise. So why did she get a last minute invite?”

Here it is: The worst airline seat ever! (Thanks, Aer Lingus)

Have you ever wondered what the worst airline seat in the history of modern-day commercial flight looks like? Well, wonder no more! Aer Lingus recently assigned Matt Madrigal to the worst airline seat ever. Hands down.

For his entire transatlantic flight to Dublin, Madrigal endured the dirty “seat” with no cushion and exposed metal. Read more “Here it is: The worst airline seat ever! (Thanks, Aer Lingus)”

She missed a Spirit connection daydreaming at the gate…

Flying home from her tropical vacation in Mexico, Alla Machavariane mysteriously missed a Spirit connection in Chicago. She has no explanation for it.

Machavariane says that she and her husband were sitting patiently at the gate for five hours before the missed flight. But somehow they never saw all the other passengers board and take off without them. And now she wants Spirit Airlines to pay $2,000 for the new flights they purchased to get home. Read more “She missed a Spirit connection daydreaming at the gate…”

Help! I’m being limited to 15 booze drinks per day on my Princess cruise

If you buy an unlimited alcoholic beverages package from your cruise line, can it change the terms later? That’s what Joan Barrett wants to know.

Barrett says that she was enticed to book her next Princess cruise by the lure of an unlimited alcoholic beverages package. But later, Princess Cruises changed the terms to “just” 15 cocktails per day. And those changes are unacceptable to Barrett. Read more “Help! I’m being limited to 15 booze drinks per day on my Princess cruise”

Here it is: The most ridiculous hotel damage fee — ever!

A Hampton Inn recently hit Doris Weller with the most ridiculous hotel damage fee I’ve seen to date. According to Weller, when she checked out, she left her room in tip-top shape. But the hotel’s management strongly disagreed.

It charged her a $250 deep-cleaning fee for room damage of an embarrassing nature. And now Weller wants the Elliott Advocacy team to clear her name and get her money back. Can we? Read more “Here it is: The most ridiculous hotel damage fee — ever!”