Her Sears refund problem ends in a big surprise

Sadie Carr canceled a Sears dishwasher order weeks ago. But the company still has her money. In the meantime, she goes into the store and buys another appliance. But this Sears refund problem has a surprising conclusion.  Read more “Her Sears refund problem ends in a big surprise”

A Metro PCS special offer that wasn’t — until it was

Richard Edert and his wife saw an attractive offer on the website of Metro PCS. But when they went to the store, a representative told them the offer didn’t exist. Can our advocates fix it?
Read more “A Metro PCS special offer that wasn’t — until it was”

Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!

If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.

After all, aren’t some of the best things in life free?

Perhaps. Read more “Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!”

The Queen of Cleaning just made a big mess with this deal

Pat Bowes uses Angie’s List to purchase eight hours of housekeeping from the Queen of Cleaning. But her housekeeper marks the not-yet-used deal “used” without doing any work for Bowes. Can our advocates clean up this messy situation and secure a refund for Bowes? Read more “The Queen of Cleaning just made a big mess with this deal”

My Samsung refrigerator doesn’t work — and they’re keeping my money!

Despite two in-home repairs, Maximiliano Jimenez’s Samsung refrigerator doesn’t work. What’s more, Best Buy won’t refund the $1,460 it promised. Is there a way to fix this? Read more “My Samsung refrigerator doesn’t work — and they’re keeping my money!”

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